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Resident Services

We at Key Property Management sincerely hope your stay in your property is a positive experience. 24/7 Support - Maintenance and payment concerns need not keep you up at night. Your Resident Dashboard gives you access to support for any matters related to your place. You can easily automate and split rent payments and access exclusive benefits.

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Resident Portal

Pay Rent, Update Insurance, Report a Maintenance Issue and more.

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Pay Rent Online

Pay Rent Online through our easy-to-use resident portal. Schedule rental payments 24/7.

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Contact Us

Please contact us if you have any questions or need assistance with your property.

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Forms & Resources

Local Utility Info and Assistance, Maintenance Help and Additional Info

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Download Resident Portal App

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Resident Benefit Package

As an added benefit to leasing through Key Property Management, you are provided the following services for a small monthly fee on registered properties: Renters Insurance, Resident Rewards, Credit Building, $1M in Identity Theft Protection, Filter Delivery Service, and a Move In Concierge. These additional services are provided at a small monthly fee and through Second Nature.

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Renter's Insurance

Need to get covered and don't have a Second Nature Policy? Get renters insurance in 90 seconds from Lemonade Insurance Agency. Policies start at $12/ month and offer $0 deductible options. Renters insurance protects your stuff, including your laptop, jewelry, bike, art, and other personal valuables. Already Insured? Lemonade will help you switch.
*This is NOT an endorsement for the Lemonade Insurance products or services. Key PM may receive monetary compensation on new policies.

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Security Deposit Assistance

Depending on the results of a background check, an applicant may be required to pay a higher deposit. Whether you need assistance with a higher deposit or simply putting down the deposit to lease, we have teamed up with The Guarantors to offer security deposit assistance.

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Pet Application

We love pets at Key PM but not all our owner clients allow them. If you are applying for a property that permits pets we use a screening service to ensure the pet is fully registered and approved. We welcome ESA and Service Pets/Animals accommodation requests that meet HUD’s Fair Housing Act guidelines.

Schedule a Periodic Inspection

To ensure your home remains in peak condition and to address any minor aesthetic or functional concerns, we conduct periodic cosmetic inspections. This is a great opportunity for us to partner together in maintaining the quality of your living space and identifying any preventative maintenance needs before they become issues. You can easily select a time that fits your schedule through our online coordinator.

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