Resident Services 

We at Key Property Management sincerely hope your stay in your residence is a positive experience.

If you have any questions or needs regarding your residence or future plans, please feel free to contact us. 

Please note that as per your lease agreement any minor maintenance repair up to $100 is the tenants' responsibility. We can assist you with troubleshooting many issues that can arise. 

  1. Maintenance issue is reported in the tenant portal for review.

  2. If necessary, Key Property Management will dispatch the vendor or notify the property owners Home Warranty.

  3. If there is no response within 24 hours or there is a property management emergency (Flood, Fire, Etc.) please contact Key PM at 702-914-6567 through our 24-hour maintenance line.

  4. Key Property Management will work with the vendor and the landlord for approval on high-cost repairs as per the property owner's management agreement.

  5. When the repair is completed, Key Property Management will follow up to ensure the work was completed satisfactorily.

Resident Portal App

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Local Utility Info

Cable/Internet/Phone - Cox Communications
702-383-4000

 

Water - Las Vegas - Las Vegas Valley Water District

702-870-4194

 

Water - Henderson 

702-267-5900

 

Water - North Las Vegas

702-633-1484

 

Electric - NV Energy
702-402-5555
customerservice@nvenergy.com

 

Gas - Southwest Gas Corporation
Customer Services: 702-365-1555

 

Garbage - Republic Services 
General Offices: 702-735-5151

 

Renters Insurance

Need to get covered? Get renters insurance in 90 seconds from Lemonade Insurance Agency. Policies start at $5/ month and offer $0 deductible options. Renters insurance protects your stuff including your laptop, jewelry, bike, art and other personal valuables. Already Insured? Lemonade will help you switch.

*This is NOT an endorsement for the Lemonade Insurance products or services. Key PM may receive monetary compensation on new policies.

Going for a Walk

Pet Application

We love pets at Key PM but not all our owner clients allow them. If you are applying for a property that permits pets we use a screening service to ensure the pet is fully registered and approved. If the pet is a service pet this is a requirement on approval to legally verify the validity. 

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Security Deposit Assistance

Depending on the results of a background check an applicant may be required to pay an higher deposit. Whether you need assistance with a higher deposit, or simply putting down the deposit to lease, we have teamed up with The Guarantors to offer security deposit assistance. 

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Rental Payment Assistance

Key PM has partnered with American Financial that can provide personal loan assistance to renters upon qualification. 

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