Maximize Your Commercial Asset's NOI with Proactive Management.
At Key Commercial Property Management Division, our staff is dedicated to excellence in service for real estate owners and investors through professional and timely management of their portfolio-no matter the size.
Our clients appreciate that we work directly with them to share in their project objectives. We realize that not only is every project unique, but more importantly, so is each investor.
Asset Classes we Manage:
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Retail
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Office
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Medical Office
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Warehouse
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Industrial
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Flex Space
This is why we offer our clients an array of management options, such as:
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First Class Full-Service Property Management
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Tenant Location
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Worldwide Marketing through Costar and Loopnet
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Tenant Screening Services
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Lease Administration
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Maintenance Contract Management
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Income, Expense, and Capital Budgeting
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Common Area Maintenance (CAM) Reconciliation
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Marketing and Placement
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Commercial Portfolio Advisement
In addition to meeting the needs of Key Commercial Property Management‘s Division’s diverse clientele, we look to optimize our clients’ returns through proactive and detailed:
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Property Inspections
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Tenant Visitation and Retention
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Income Collections
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Expense Reduction Advisement
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Risk Management / Insurance Reviews
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Services and Supplies Contracting
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Customized Reporting
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Records Maintenance
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Lease Enforcement
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Space Planning and Design
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Tenant Improvement Coordination
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Construction Management
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24/7 Owner Portal Access
Marketing
Maximum Exposure
We advertise and market on Costar, Loopnet, Crexi, and more. The go-to database for institutional investors, national brokers, and REITs evaluating Las Vegas assets. In addition, our team has relationships with the top commercial teams in the valley. This is where serious capital starts its search — and where your listing needs to be.
Lease Negotiation
Commercial Leases
At KeyPM, we take a strategic approach to lease negotiation and administration, conducting thorough market analyses to position your property competitively and secure quality tenants at favorable terms. From initial lease structuring to renewal negotiations, we work diligently to protect your interests and ensure every agreement aligns with your investment goals. We also handle ongoing lease administration — tracking critical dates, enforcing tenant obligations, managing escalations, and ensuring full compliance with all applicable regulations.
Tenant Relations
Tenant Retention
We believe strong tenant relationships are the foundation of a successful commercial property, which is why we prioritize clear communication and responsive service at every touchpoint. Our team manages all aspects of tenant relations, from seamless move-in and move-out coordination to day-to-day lease administration, ensuring tenants feel supported and valued throughout their tenancy. By taking a proactive approach to relationship management and addressing concerns before they escalate, we help maximize tenant satisfaction and retention — keeping your occupancy rates high and your revenue steady.
Maintenance
Comprehensive Services
Maintenance services are designed to keep your property running smoothly and looking its best. From routine HVAC inspections and plumbing repairs to electrical system upkeep, landscaping, and common area maintenance, our team ensures every aspect of your commercial facility is properly maintained. We understand that well-maintained properties attract and retain quality tenants, minimize costly emergency repairs, and protect your long-term investment. We deliver proactive, responsive maintenance solutions tailored to the unique demands of your property — so you can focus on growing your business while we handle the rest.
Technology
24/7 Owner Portal
Our Owners have 24/7 access to real-time owner statements, invoice copies, and maintenance charges on all computers, tablets, and mobile devices. Through the Owner Portal, you receive full accounting clarity for your financial data. Your financial data is protected with an encrypted, secure login, so sensitive disbursement details and lease terms stay private and protected.
Financials
Accounting
KeyPM provides comprehensive financial management and reporting services, including detailed financial statements, precise budgeting, CAM reconciliations, and efficient rent collection to keep your commercial property operating at peak profitability. Our transparent expense tracking and regular reporting give you clear visibility into your property's financial performance, empowering you to make informed investment decisions with confidence.
Commercial Team
Commercial Sales, Leasing and Management Services
Chris Sugden
Broker
Key Realty Southwest -Commercial
BS.144229
PM.167869
C 702-802-9227
chris@keyrealtysw.com
Brian Hartsell
Managing Partner
Broker
Key Property Management
BS.144229
PM.167869
C 702-823-0865
brian@keypm.com
Rainbow Commons Turnaround
The Challenge: An out-of-state investor purchased "Rainbow Commons," a 25,000 sq. ft. Office and Retail center in Las Vegas. The property had been self-managed by the previous owner and was suffering from neglect.
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Vacancy Rate: 40%
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Tenant Relations: Poor. Existing tenants were frustrated with unresolved maintenance issues and inaccurate CAM (Common Area Maintenance) charges.
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Financials: Net Operating Income (NOI) was stagnant, and operating expenses were bloated due to inefficient vendor contracts.
The Key PM Solution: The new owner brought in Key Commercial Property Management to execute a complete turnaround strategy.
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Immediate Triage & Tenant Retention: Our team immediately met with existing tenants to address their concerns. We dispatched our preferred vendors to fix long-standing maintenance issues, restoring trust.
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Financial & Lease Audit: We conducted a forensic audit of all leases. We uncovered significant errors in past CAM reconciliations, correcting billing moving forward and identifying uncollected revenue.
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Aggressive Marketing & Leasing: We launched a targeted marketing campaign on CoStar and LoopNet, highlighting the property's improvements. We leveraged our local brokerage network to find the right mix of tenants to revitalize the center.
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Expense Optimization: We re-bid all vendor contracts (landscaping, sweeping, security), utilizing Key PM's collective buying power to secure better service at lower rates.
The Results (Within 12 Months):
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Vacancy Reduced: From 40% down to 5%, with high-quality, long-term tenants.
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CAM Expenses: Reduced by 18% through strategic vendor management.
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Asset Value: The significant increase in NOI directly resulted in an estimated $1.2 Million increase in the property’s market value.
"Key PM didn't just manage my property; they rescued it. Their proactive approach to leasing and their forensic attention to the financials turned a distressed asset into the highest-performing property in my portfolio. I wouldn't trust my Vegas assets to anyone else."
— Michael R., Private Investor, California
