Meet Our Team

Brian Hartsell


Brian is the founder and principal Broker of Key Property Management as well as managing partner of Key Realty Southwest. As a Las Vegas native, Brian knows the Las Vegas valley well. He is a long term real estate investor and knows first hand how to make a portfolio succeed. He earned a management degree at the University of Nevada-Las Vegas and is an avid supporter or UNLV athletics. Brian participates in many charity organizations throughout the community.

Cynthia Woodward

Property Manager

Cynthia has worked with Key PM since 2015 and currently manages over 200 homes and condos throughout the valley. She is a licensed Nevada real estate agent and permitted property manager (S.170814, PM.165010)

Kacey McKay

Application Underwriter

Kacey joined our team in 2020 and has years of customer service which makes her perfect for her front line position. Kacey handles phone calls, managing correspondence, organizing meetings and scheduling appointments for our staff and property managers.

Pearl Ochoa

Tenant Communication Specialist and Maintenance Assistant

Pearl joined Key PM in 2020 and is our tenant communication specialist. She coordinates maintenance requests and communicates with residents on a daily basis.

Robert Hornbuckle

Property Manager and Leasing Agent

Robert relocated to Las Vegas in 1998 from Massachusetts and has not looked back. He spent many years in the local Hotel Management sector in various positions at some of the premier resorts in the valley. Robert joined Key PM in 2011 and specializes in assisting hundreds of prospective tenants and buyers to find the perfect home. Robert is a licensed Nevada Real Estate agent and permitted property manager (S.0171745).

Vivien Bounthong

Assistant Property Manager

Vivien joined the Key PM team in 2020 bringing expertise in the property management realm from her previous work experience. She was raised in Las Vegas and is a licensed property manager in the state of Nevada (S.187501, PM.167546)

Brittney Scott

HOA and Insurance Coordinator

Brittney handles communication between the hundreds of homeowner associations throughout the valley, our property managers and residents. She notifies tenant residents of any violations and works to ensure there is adherence to the association rules and regulations as per their lease. Brittney is born and raised in Las Vegas and enjoys spending her time off with family.

Jim Sundling

Property Manager and Leasing Agent

Jim relocated to Las Vegas from Chicago in 2008 after a career in the mortgage banking business. He took the knowledge that he gained in home loans and parlayed it to real estate sales and leasing. Jim has been with Key since 2010 and is a licensed Nevada real estate agent and permitted property manager (B.143225, PM.164391).

Kirsten Ames

Maintenance Manager

Kirsten is our maintenance manager and oversees communication with vendors and owners in regards to maintenance repairs. Kirsten has been with Key Property Management since 2018 and is a licensed Nevada Real Estate agent and Property Manager.

Randy Maher

Director of Operations

Randy joined Key in 2009 and is the Broker of Key Realty Southwest. He brings tremendous expertise and leadership to the team as the Director of Operations at Key PM. His responsibilities at Key Property Management are to oversee the daily operations and management ensuring that all properties are fiscally sound and managed effectively. Randy consistently ranks as one of the Top 50 real estate agents in the valley and is a permitted property manager. (B.144609, PM 164904)

Shayna Balasquide

Office Manager

Shayna oversees the daily operations of the office and staff. She joined Key PM in 2010 and is the "glue" to the office.

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