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Meet Our Team of Professionals

Brian Hartsell


Brian is the founder and principal Broker of Key Property Management as well as managing partner of Key Realty Southwest. As a Las Vegas native, Brian knows the Las Vegas valley well. He is a long term real estate investor and knows first hand how to make a portfolio succeed. He earned a management degree at the University of Nevada-Las Vegas and is an avid supporter of UNLV athletics. Brian participates in many charity organizations throughout the community.

Chris Sugden

Commercial Property Manager and VP of Real Estate Services

Chris handles commercial leasing and management services for many of our valued clients. He is a graduate of the University of Nevada-Las Vegas with a degree in Hotel Management. After years in the resort, hotel and gaming sector Chris transistioned into the commercial real estate field in 2018. Chris has handled all forms of commercial and residential real estate sales transactions throughout the Las Vegas valley and is Broker of Key Realty Southwest. (NV BS.144229

Kirsten Ames

Director of Real Estate Services

Kirsten has been a part of Key Property Management since 2017 and handles real estate sales within our Real Estate team of Key Realty Southwest. She brings tremendous expertise and leadership to the team as the Director of Real Estate Services at Key PM. Kirsten consistently ranks as one of the top real estate agents in the valley and is a permitted property manager. (S. 0185789, PM. 0167535)

Pearl Ochoa

Maintenance Coordinator and Field Services

Pearl joined Key PM in 2020 and is our maintenance coordinator and is an integral part of our maintenance team. She is a licensed real estate agent (S.196710) and coordinates property turns and make-ready. Habla Español

Shayna Balasquide

Director of Operations

Shayna oversees the daily operations of the office and staff. She joined Key PM in 2010 and is the "glue" to the office. (NV S.0196261)

Vivien Bounthong

Maintenance Manager

Vivien joined the Key PM team in 2020 bringing expertise in the property management realm from her previous work experience. She works with our vendors to troubleshoot and coordinate maintenance issues throughout our property portfolio. Vivien was raised in Las Vegas and is a licensed property manager in the state of Nevada (S.187501, PM.167546)

Brittney Scott

HOA and Insurance Coordinator

Brittney handles communication between the hundreds of homeowner associations throughout the valley, our property managers and residents. She notifies tenant residents of any violations and works to ensure there is adherence to the association rules and regulations as per their lease. Brittney is born and raised in Las Vegas and enjoys spending her time off with family.

Cynthia Woodward

Property Manager

Cynthia has worked with Key PM since 2015 and currently manages over 200 homes and condos throughout the valley. She is a licensed Nevada real estate agent and permitted property manager (S.170814, PM.165010)

Marikesha Wheelock

Application Underwriter

Kesha handles processing and underwriting of applications we receive

Robert Hornbuckle

Property Manager and Leasing Agent

Robert relocated to Las Vegas in 1998 from Massachusetts and has not looked back. He spent many years in the local Hotel Management sector in various positions at some of the premier resorts in the valley. Robert joined Key PM in 2011 and specializes in assisting hundreds of prospective tenants and buyers to find the perfect home. Robert is a licensed Nevada Real Estate agent and permitted property manager (S.0171745).

Steven Yang

Maintenance Coordinator

Steven joined Key PM in 2022 and is one of our maintenance coordinators and part of our maintenance team. She coordinates maintenance requests, troubleshoots maintenance issues and communicates with owners as well as residents on a daily basis.

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