Question 1

What types of properties does Key Property Management manage?

Accepted Answer

Key Property Management (Key PM) provides full-service property management across the Las Vegas Valley for a diverse portfolio of real estate assets. We specialize in managing:Residential Property Management: Single-family homes, condos, townhomes, and multi-family units optimized to attract high-quality, long-term tenants.Commercial Property Management: Office buildings, retail spaces, and commercial real estate tailored to maximize your asset's value.Short-Term Rental Management: A dedicated, specialized team handling Airbnb and short-term vacation rental properties in compliance with local regulations.To ensure peak performance and maximum rental income, we prioritize well-located properties that are clean, attractive, and move-in ready.

Question 2

What specific areas of Las Vegas, Henderson, and North Las Vegas do you manage properties in?

Accepted Answer

Key PM covers all areas of the Las Vegas Valley, including Las Vegas, Henderson, and North Las Vegas. Our services extend to premier communities such as Summerlin, Green Valley, Centennial Hills, Southern Highlands, Spring Valley, Mountains Edge, and Silverado Ranch.

Question 3

What does Key PM charge for property management?

Accepted Answer

Key PM's management fee ranges from 5-8% of monthly rent, depending on property type and portfolio size. The fee covers leasing, maintenance coordination, unit turn services, and full accounting services — no separate charges for these core services.

Question 4

When will I receive my rental income each month?

Accepted Answer

You will receive your funds shortly after your tenant pays the rent. If paid on time, you receive your funds between the 10th and 13th of the month by direct deposit. You will also receive a monthly statement detailing your account activity on the date of the deposit.

Question 5

Do you get my approval before ordering maintenance work?

Accepted Answer

We troubleshoot most issues with the tenant but some work requires a professional. Your agreement outlines the parameters for maintenance approvals. When the cost of a repair is expected to exceed the stated limit, you will be contacted for your pre-approval, unless the work is deemed an emergency repair.

Question 6

What steps do you take to lease my property?

Accepted Answer

Our comprehensive Las Vegas rental marketing program is designed to minimize vacancies and place qualified tenants quickly. To lease your property, we execute a strategic, multi-channel marketing plan that includes:Syndicated Online Advertising: We feature your listing on our high-traffic website and automatically syndicate it to over 35 leading rental platforms, including Zillow, Realtor.com, Trulia, HotPads, and Homes.com.Professional Showings & Inquiries: Our team handles 100% of tenant inquiries, schedules self-guided property viewings, and conducts guided walkthroughs with prospective residents.Rigorous Tenant Screening: To protect your investment, every applicant undergoes a thorough background check, including credit history, criminal background, income verification, and past eviction reviews.

Question 7

How do you determine the current market rent for a Las Vegas valley rental property?

Accepted Answer

Often owners will set rents based on how much they need to cover their mortgage, on how much they want, or on what they heard another home is getting. These methods almost always create problems. Arriving at the appropriate rent level can be a complex process that must take many factors into account. This is one of those areas in which hands-on experience comes into play. Contact us today for a free and no obligation market rental analysis.

Question 8

What steps do you take to protect the Landlord?

Accepted Answer

The owner is protected from damage to the property (on a small scale) by the security deposit charged upon move-in. Key PM also requires tenant liability insurance from the resident to cover large-scale issues and works with a third party collection company to collect on past due amounts owed by residents. We offer a third-party rent guarantee insurance as an optional coverage, please inquire with your property manager for more information.

Question 9

Does Key Property Management mark up maintenance or repair bills?

Accepted Answer

No. One of our core competitive advantages is our Zero-Markup Policy on rental property maintenance. We pass the direct cost of all repairs from our vetted, licensed vendors straight to the owner without any added fees or surcharges. This transparent pricing saves our clients an average of 10% to 50% on maintenance expenses compared to other Las Vegas property management firms.

Question 10

How do you handle emergency AC repairs during a Las Vegas summer?

Accepted Answer

HVAC failure in 115°F heat is a top priority. We maintain a 24/7 emergency hotline and a "preferred" status with local contractors, ensuring our tenants get priority scheduling to protect your property and comply with Nevada habitability laws.

Question 11

How quickly do you find a tenant for my Las Vegas, Henderson, Summerlin or North Las Vegas rental?

Accepted Answer

Our average "Days on Market" is significantly lower than the Clark County average due to our aggressive multi-platform marketing and rapid lead response system. Most properties are leased within 45 days.

Question 12

What is your tenant screening process?

Accepted Answer

We conduct a rigorous "360-degree" screening, including nationwide criminal background checks, credit pulls, employment verification, and a deep dive into previous Nevada eviction records to ensure high-quality placement.

Question 13

Can I keep my own preferred maintenance contractors?

Accepted Answer

Absolutely. While we have a vetted network of priority vendors, we are happy to work with your preferred licensed and insured contractors if you have a pre-existing relationship.

Question 14

What are the typical property management fees in the Las Vegas Valley (including Henderson and North Las Vegas)?

Accepted Answer

Typical property management fees in the Las Vegas Valley generally range from 8% to 10% of the monthly rent, often accompanied by a tenant placement fee equal to half or a full month’s rent.

At Key PM, we offer a more competitive, value-driven approach for owners in Las Vegas, Henderson, and North Las Vegas:

Low Monthly Fees: Our management rates start as low as 5%, depending on the rental rate and property type.
No Upfront Costs: We charge zero setup fees to get your property onboarded.
Performance-Based Pay: We only collect fees when your property is leased and generating income—meaning we don’t get paid until you do.
Transparent Pricing: Our fees are straightforward and quoted on a per-property basis to ensure you get the best ROI for your Southern Nevada investment.

Question 15

How long does it take to place a tenant in a property?

Accepted Answer

Our average days-on-market for a correctly priced rental is less than 45 days, depending on season and submarket. We market on the MLS, Zillow, Trulia, Realtor.com, Apartments.com, HotPads, our own network and many others.

Question 16

Do you manage commercial property in Las Vegas?

Accepted Answer

Yes. Key PM manages retail, office, and small multi-tenant commercial properties throughout the Las Vegas Valley. We handle CAM reconciliations, NNN lease administration, and tenant improvement coordination. Learn more at www.keypm.com/commercial

Question 17

Can I use Key PM just to find a tenant without ongoing management?

Accepted Answer

Yes. Our leasing-only service handles marketing, screening, and lease execution for a single flat fee. You take over from there.

Question 18

How does the Nevada eviction process work if a tenant stops paying?

Accepted Answer

In Nevada, the eviction process for nonpayment of rent is primarily governed by the Summary Eviction process. This is designed to be faster than traditional civil lawsuits, provided property managers follow strict statutory timelines.The Nevada Eviction ProcessServe a 7-Day Notice to Pay or Quit
Once rent is late, you must serve the tenant a notice giving them 7 judicial days (excluding weekends and holidays) to either pay the full rent plus allowable late fees or vacate the premises.
Reference: NRS 40.253Tenant Response Period
The tenant has three options during these 7 days:Pay: You must accept the rent if offered in full during this window.Vacate: The tenant moves out, and you regain possession.Contest: The tenant files a Tenant's Affidavit with the court. This "Answer" triggers a court hearing and automatically stays the eviction until a judge rules.Filing the Affidavit of Complaint
If the 7-day period expires and the tenant has neither paid, moved, nor filed an answer, you file an Affidavit of Complaint for Summary Eviction in the local Justice Court to request a formal eviction order.The Court Hearing
If the tenant contested the notice, a hearing is usually scheduled within 5 to 10 days. You must bring evidence of the lease, the missed payments, and proof of service for the 7-day notice.Execution of the Eviction (The Lockout)
If the judge rules in your favor, they will issue an Order for Summary Eviction. You deliver this to the Constable or Sheriff. They will post a 24-hour notice on the door before returning to physically change the locks and remove the tenant.Late Fees: Cannot exceed 5% of the periodic rent (NRS 118A.210).Diversion Programs: As of 2026, certain tenants (seniors 62+ or those on SSI disability) may be automatically diverted into the Eviction Diversion Program (EDP) if they contest the notice, which can delay the process while they seek rental assistance.

Question 19

Do you manage short-term or Airbnb rentals in Las Vegas?

Accepted Answer

Key Property Management provides full-service short-term rental management in Las Vegas, Henderson, and North Las Vegas. We ensure compliance with AB363/NRS 244.146 and local codes (LV, HND, NLV, CC). Our team handles licensing, 24/7 guest response, and room tax collection to keep your investment profitable and legally protected across Clark County.Learn more on our site and contact our short term property management specialist.

Question 20

What's included in the management fee?

Accepted Answer

Our Las Vegas property management fees cover comprehensive, end-to-end services to protect your investment and maximize your rental income. What is included:Leasing & Marketing: Professional rental listings, property showings, rigorous tenant screening (credit, background, and eviction checks), and legal lease execution.Maintenance Coordination: 24/7 repair coordination and comprehensive unit turn services between tenants.Full-Service Accounting: Detailed monthly owner statements, tax documentation, and secure direct deposit of your rental income.

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