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How to Choose the Right Property Manager

Choosing a property manager is a critical decision for any property owner. A property manager can be the key to ensuring that your rental property is properly managed, tenants are happy, and the investment is generating the expected returns. However, choosing the right property manager can be a daunting task. In this blog post, we’ll explore some key factors to consider when choosing a property manager.

1. Experience and Expertise

The first thing to consider when choosing a property manager is their experience and expertise. A property manager with years of experience in managing properties will be more equipped to handle any situation that arises. They will also be more familiar with the local market, laws, and regulations, and can provide valuable insight on how to maximize your investment. Look for a property manager with a proven track record and positive references such as our team of property managers at Key PM.

2. Services Offered

Property managers offer a wide range of services, so it's essential to determine which services you need. Some property managers offer a full suite of services, including rent collection, tenant screening, property maintenance, and repair. Other property managers may only offer a few services. Choose a property manager that can provide the services you need and are willing to customize their services to meet your needs.

3. Communication

Good communication is crucial when working with a property manager. You want a property manager that is responsive and easy to reach. When interviewing potential property managers, ask about their communication methods, how often they will communicate with you, and what happens if there's an emergency. A good property manager will have a clear communication plan that outlines how they will keep you informed and how you can contact them.

4. Fees and Costs

The fees and costs associated with a property manager can vary greatly. Some property managers charge a flat fee, while others charge a percentage of the monthly rent. Be sure to ask about any additional fees, such as maintenance and repair costs, and whether they charge a fee to find new tenants. Consider your budget and determine how much you're willing to spend on property management. Keep in mind that the cheapest option may not always be the best option. Key PM charges a low management fee and there is no markup on maintenance or repair costs.

5. Tenant Screening Process

A good property manager should have a thorough tenant screening process to ensure that you get quality tenants. Ask potential property managers about their screening process, including background checks, credit checks, and employment verification. A property manager that has a strict screening process will help you avoid tenants that cause problems. Key PM not only checks an applicant's credit and criminal history, but their bank account is also queried to confirm income as well as contact made with their previous landlord.

6. Online Presence and Technology

In today's digital age, it's important to choose a property manager that has an online presence and uses technology to make the management process more efficient. Look for a property manager that offers online rent collection, and online maintenance requests, and has a website that showcases your property. Having an online presence will make it easier for tenants to find your property and for you to manage your investment. Check out Key PM at

Choosing the right property manager can make all the difference in the success of your investment. By considering these factors, you can choose a property manager that meets your needs, helps you achieve your investment goals, and provides a positive experience for your tenants.


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