Our office hours are Monday to Friday, 9 AM to 5 PM. We are closed on Federal and Banking Holidays. For urgent matters outside these hours, please email us or use our website contact form.

You can get utility contact info for the Las Vegas Valley here

The State of Nevada Landlord and Tenant laws (NRS-118A) are located at: https://www.leg.state.nv.us/nrs/nrs-118a.html

We look forward to helping you maximize your investment property’s potential. To get a personalized quote and learn more about our comprehensive Las Vegas property management services, please visit our Property Management Services page and click "Get Started." Once you complete the brief questionnaire, a member of our local management team will contact you shortly to discuss your property's specific needs.

To check the status of your property application or provide additional information, please email us at applications@keypm.com. You can also visit the 'Rental Listings' section on our website for the latest updates.

To schedule a viewing or apply for a property, click the link under 'Rental Listings' or visit www.keypm.com/rental-listings. If the property is not listed, it is no longer available.

To visit your tenant portal please select the Resident tab or go to www.keypm.com/residents and log into your account using the email you have registered with Key PM. If you have not created a password select the option to change your password.

Yes! We offer a $300+ rental referral to all licensed agents Nevada brokerage for rental referrals. We also have a Referral Guarantee. If you refer a client for management, we pay a referral fee and—most importantly—contractually agree to refer that client back to you when they are ready to sell.

The self-showing process using ShowMojo automates the entire rental viewing journey from initial inquiry to final feedback, completely eliminating the need for a leasing agent to be physically present.The end-to-end process breaks down into four steps:1. Scheduling & Automated Pre-ScreeningThe Inquiry: When a prospective renter finds a listing on a rental site or a property manager's website, they click the ShowMojo link to schedule a tour.Pre-Screening Queries: Before a user can pick a slot, ShowMojo guides them through pre-qualification questions customized by the property manager (such as income requirements, pet policies, and move-in timelines). If they don't meet the criteria, the system politely blocks them from booking.Picking a Time: Qualified prospects use a calendar interface to select an available time window that fits their routine, including flexible options like evenings and weekends.2. Identity Verification & Security GatingTo protect the property from fraud, scammers, or unauthorized access, ShowMojo puts prospects through a strict, secure verification flow before finalizing the appointment:ID Upload: The system prompts the prospect to upload a clear photo of their government-issued photo ID.Credit Card Verification: In many cases, the platform requires credit card authorization. This doesn't charge the card; it acts as a fraud prevention tool with financial bureaus (like Experian) to ensure the person booking matches the identity on file.3. Property Access on the Day of the TourThe Reminders: The prospect receives automated text and email confirmations leading up to the showing.Geolocation Verification: When the prospective tenant physically arrives at the property within their scheduled time window, ShowMojo often uses location services to verify they are actually standing at the home before releasing entry access.Gaining Entry: Once verified at the site, the prospect receives a time-limited access code via text or email. They input this code into either a MojoBox (a smart lockbox holding a physical key) or a MojoLock (an integrated digital smart deadbolt installed on the door) to unlock the home.4. Independent Touring & Automated Follow-UpThe Tour: The prospect walks through the home completely unaccompanied. This gives them total privacy to view the property at their own pace, take photos, and plan their layout without any sales pressure.Securing the Home: Once done, the prospect exits the property, ensures the door is locked, and leaves the key behind if a lockbox was used. The digital access code expires as soon as their showing window ends.Instant Feedback & Application: Immediately after the tour window closes, ShowMojo sends automated follow-up messages asking for feedback on the property and providing a direct link to the rental application for interested prospects.